Privacy Policy

1. Introduction

Van Tastic (referred to as “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the Privacy Act 2020 (NZ).

2. Information We Collect

We collect personal information that is necessary to provide our services, including custom-printed screens and van conversion consultations. This may include:

• Identity Data: Name and contact details (email, phone number).
• Transaction Data: Delivery address, billing details, and product preferences.
• Technical Data: IP address, browser type, and usage data via cookies to improve your website experience.
• User Content: High-resolution photos or designs uploaded for custom printing.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders for custom screens.
• Communicate with you regarding quotes, conversions, or customer support.
• Send marketing communications (you may opt-out at any time).
• Improve our website functionality and user experience.

4. Disclosure of Information

We do not sell your personal information. We may share your data with third-party service providers who assist us in operating our business, such as:

• Shipping and courier services for delivery.
• Payment processors (e.g., Stripe, PayPal).
• Digital marketing platforms (e.g., Google Analytics).
• Our parent agency, Define Marketing, for website management and optimisation.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and any sensitive payment information is encrypted via Secure Socket Layer (SSL) technology.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or out of date. To make a request, please contact us at the details below.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below: